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Solution Architect | Product Development

More than 5 years of experience in product development.

Improved conversion rate from 5% to 25% of sheba.xyz application [largest service platform in Bangladesh] by solving user experience issues and helping design better user experience.

Built and drove strategies for a product for which the number of paid subscription companies increased from 5 to 160+ over a period of 8 months who are now using this SAAS HR tool called sBusiness.

Help design internal digital solutions, automation, and 3rd party integrations in order to reduce operational cost by 25% over a period of 2 years.

Career Progression

Designation – Product Manager

Jun 2022 – Ongoing
1 Year 8 Months +

• New feature exploration and finding out probable business use-cases for that feature within the existing
Fintech Solution
• Communicate with internal product teams to present new feature and its impact on the business
• Design system solution for product and business requirements keeping optimal system design in terms of
API calls, middleware functionality design, hardware and cloud resources being utilized
• Help the internal team members in writing minor programs in javascript (node js) and test end-to-end Fintech
solution features when necessary
• Currently working on a coupon platform system and solution design which will be integrated with the
current Fintech Solution to cater all sort of scenarios the coupon might be used.

Senior Product Manager
Jul 2019 – May 2022
2 Year 10 Months

• Overseeing two separate products – sheba.xyz & sBusiness.xyz
• Managing a team of 4 product managers to ensure an agile sprint lifecycle
• Increased business month on month growth to 20% by developing a user-friendly solution through
intensive market analysis and internal data analysis
• Help improve the internal process in sales strategy which helped to improve conversion ratio from 5%
to 25% for sBusiness.xyz

 

Product Manager
Oct 2016 – Jun 2019
2 Year 9 Months

• Took care of two products – sheba.xyz & sDelivery.xyz
• Working with customers, business, finance, technology, and UI/UX team to make digital solutions that
solve customer problems
• Involved in product prioritization, backlog grooming, analysis and product requirement documentation,
UI/UX wire-framing and user testing, roadmap planning and sprint planning and briefing, etc.
• Constantly working on introducing & integration of new 3rd party tools to increase operational
efficiency like Metabase, Amplitude, Jira, Freshdesk, Hubspot etc.

Intern – Facility Engineer
Jan 2016 – Apr 2016
4 Months

• Assisted Facilities Engineers in Bibiyana Gas Plant with resolving and gathering data on various projects.
• Increased efficiency by 2 times by organizing their SharePoint sites to reduce the time taken for searching documentation
• Created and gave presentations of various closed projects under the scope of the facilities engineering department.
• Worked on 13 major projects, providing engineering evaluation, calculation, and recommendations.

 

Territory Executive
Jul 2015 – Dec 2015
5 Months

• Monitored and Managed a Distributor House (Maya Enterprise) in Chauddagram, Comilla
• Maintained proper communication with DSR (Distributor Sales Representatives)
• Managed all arrangements including Sales Fare, Conference, Retail Meet, etc
• Effectively planned for increasing sales and meeting target for 3 consecutive months
• Successfully resolved disputes amongst Robi Merchants and increase satisfaction level leading to a 5% increase in overall sales

 

IT Officer
Jun 2015 – Jul 2015
2 Months

• LAN configuration / Wi-Fi configuration / Server management
• Social Media/Website building and management
• Troubleshooting of computers, laptops, routers, servers, printers, scanners, etc.

 

Regional Brand Manager
Mar 2013 – Apr 2014
1 Year 1 Month

• Assisted to manage 6 agents in representing and promoting British American Tobacco brands
• Assisted to streamline the process of customer data maintenance of customer feedback reports.
• Designed and supported comprehensive training to create a culture of high performing agents that positively represented the business
• Helped to manage agents to maintain standards of professionalism and multi-tasking skills at work

 

Academics

North South University

Aug 2019 – Dec 2021
Executive Masters in Business Administration (EMBA)
3.28/4.00

Majored in Management in Information System (MIS)

 

American International University – Bangladesh (AIUB)

Jan 2010 – Dec 2014
Bachelors of Science in Electrical and Electronics Engineering
3.91/4.00

Majored in Opto-electronics.
Minored in VHSIC Hardware Description Language (VHDL).

Club Activities

IEEE, ESAB, AIUB Performing Arts Club

Scholarships

Received Scholarship based on Merit for 7 consecutive semesters.

Thesis

Design of A Linearized Class E Amplifier For Wireless Application
Under the supervision of Dr. Tanseer Ali, Assistant Professor, Faculty of Engineering, AIUB

Analysis of three different linearization technique implanted on class E amplifier using ADS software through numerous simulations. Proposal of a recently developing linearization technique called RF Pre-distortion combined with Feed-forward linearization technique.

Got nominated in top 20 theses and projects in AIUB.

Skills

Documentation

Programming

Analytics

Project Management